Privacy & Security

SECURITY

We consider the protection of all personal information we receive from our Web Site visitors, Subscribers, and Relying Parties as a core responsibility. We have security measures in place to protect against the loss, misuse, and alteration of Personal Information. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt information that you submit to us electronically when submitting requests or ordering certificates. We implement data security safeguards based upon generally accepted industry standards to protect your Personal Information from unauthorized access, use, disclosure, alteration, or loss.

You can feel safe when shopping at The Pond Solution

Our XRamp SSL Certificate is recognized as the highest quality in the industry. XRamp 256-Bit digital encryption is currently the strongest available to the general public. As the first Certificate Authority to offer this level of security to customers, XRamp has established itself at the forefront of technilogical innovation.

SSL (Secure Socket Layer) is the industry standard used by millions of websites for the protection and security of online transactions. Our 100% trusted root SSL digital certificate, provides high level, efficient encryption that will protect the transmission of orders, passwords and personal details entered on our website.


Our XRamp SSL Certificate features the following:
  • 256-Bit Digital Encryption
  • Class 3 SSL Certificates
  • 128 bit and 40 bit backward compatibility
  • 100% Trusted Root Guarantee

    We offer the highest standard of security on our site so that our customers feel secure in transacting business with us online. Our certificate offer you an additional comfort by protecting your purchases for up $100,000.00. XRamp guarantees to our customer that we are real entity and guarantees our geographical location.

    XRamp Certificate is compatible with the following browsers:
    Browsers:
  • Internet Explorer 5.00.2919.6307 and above
  • Netscape 4.61 and above
  • AOL 5 and above
  • Opera 6.1 and above
  • Mozilla 0.9.8 and above
  • All versions of Safari
  • Firefox 0.7 and above (Includes similar Linux clones, like Epiphany, Galeon, and Konqueror)

    Our certificate also protects against phishing! While lower quality, class 1 and 2 certificates only validate basic domain information, XRamp Class 3, 256-bit certificates are fully validated to verify domain and organization information. By requiring organization validation, XRamp is making it more difficult for illegitimate companies to obtain a false certificate.



  • PRIVACY POLICY
    The Pond Solution is committed to protecting personally-identifiable information

    INFORMATION COLLECTION & USE

    Data Collected from non-Registered Users

    You may visit the Web Sites without providing any Personal Information.

    Data Collected from Registered Users

    We need to collect Personal Information such as name, phone number, email address, state, and country in order for you to order products or request information through the Web Site. We use this information to process your requests, to administer the Services in which you have expressed interest, and to provide information to you relating to our Services.

    Data Collected through Referrals

    We provide a mechanism for you to refer other persons whom you believe may be interested in our Products. In such cases, we will send the referral a one-time email inviting him or her to visit our Web Site. We maintain this information for the sole purpose of sending this one-time email and for tracking the success of our referral program, but will not send further unsolicited communications.

    External Links

    Our Web Site may contain links to other sites that are not owned or controlled by The Pond Solution. Please be aware that we are not responsible for the privacy practices of such other sites that you may access from our Web Site. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

    Automated Web Site Tracking

    When you visit one of our Web Sites, statistics about your visit are automatically collected. This information does not identify you personally, but rather identifies information about a visit to the Web Site. This information may include how many people visit the Web Site, the user's Internet Protocol (IP) address, which pages are visited, from which domains our visitors come and which types of browsers these persons use. We use these statistics about yourvisit for aggregate, analytical purposes only, to help us improve the performance and effectiveness of our Web Site.

    Customer Service

    We may send Service-related announcements when we believe it is necessary to do so. For instance, if our Service is temporarily unavailable, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you may terminate any Services that you receive from us. We will communicate with you in response to your inquiries, to provide the Services you request, and as we determine is necessary to manage your account. We will communicate with you by email, telephone, or postal mail, depending upon the nature and urgency of the matter.

    We also provide a web-based form for submitting service-related questions to us. This form requests name, email address, and phone number. This personal information is used to contact the submitter to respond to the service inquiry.

    INFORMATION SHARING AND DISCLOSURE

    Aggregate Information

    We share non-identifiable aggregated demographic information about our user base with third parties, such as our marketing partners and advertisers. This information does not contain Personal Information and is not used to identify or contact individual users.

    Personal Information

    We disclose Personal Information for the following purposes:
    • To our contractors, agents, service providers, and affiliated companies (i.e., parents and subsidiaries) for purposes of responding to customer requests; providing requested Services; validating the identity of subscribers; maintaining and operating our Web Sites, systems, and equipment; billing and collection; distributing marketing and informational materials; and internal management and administration of our business, provided that these recipients are not permitted to use or disclose the information for other purposes..
    • To other third parties, as we determine to be reasonable and appropriate to comply with legal requirements; to obtain required governmental authorizations; to assert or defend our legal rights, enforce our agreements, prevent or respond to suspected fraud, or protect the health, safety, or legal rights of others; to cooperate with law enforcement authorities; to comply with a judicial proceeding, court order, or legal process; or in connection with an actual or prospective transaction involving the assets related to one or more of the Services to which such Personal Information pertains; in the event of such a transaction, we will announce any change in ownership or control of your Personal Information on our Web Site before the transfer takes effect and will provide an opportunity to decline to permit the transfer to occur.
    ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

    If you wish to view the Personal Information we maintain about you, or if your Personal Information changes, or if you wish to terminate a certificate or the Services that you obtain from us, you may notify us by sending a written mail, email, or facsimile request as listed under "Contact Us" below.

    Depending upon the nature of the information, we may need to verify your identity and the requested change before providing access to Personal Information or making a requested change in our databases. If you request to change any information contained in a certificate, the certificate may need to be revoked and a new certificate issued.

    A certificate may be revoked or deactivated upon written request by the Subscriber on whose behalf the certificate is issued, in addition to the other bases for revocation provided through our certificate policies.

    "EMAIL THIS PAGE"

    If you use the "Email this page" feature to send a copy of a Web Site page to someone else, your email address will appear as the sender of the email. We do not track the senders and receivers of Web Site pages in a personally-identifiable manner.

    CONTACT US

    If you have any questions or concerns regarding this Privacy Policy, please contact us at: The Pond Solution by email at info@thepondsolution.com, by telephone at 954-410-4915.

    Call us for more information about The Pond Solution 1-888-95-CLEAR

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    The Pond Solution
    5739 Frost Lane
    Delray Beach FL 33484
    Phone: 1-888-95-CLEAR (25327)
    Fax: 1-888-952-5327
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    Site Last Updated March 29, 2008 ~ Copyright © 2008 The Pond Solution. All rights reserved.